Returns and Exchanges.

We do not accept returns or exchanges.

If there is ANY issue with your purchase, please reach out to us at divinesouldice@gmail.com so that we can reach a resolution that works best for you.

You can always contact us for any return questions at divinesouldice@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
If there is ANY issue with your purchase, please reach out to us at divinesouldice@gmail.com so that we can reach a resolution that works best for you.